Safety

POWER OUTAGES

Planned Power Outages

As part of our commitment to our Members to improve our service, we conduct maintenance and upgrades to eliminate the potential for unplanned outages. We make every effort to contact our Members at least two days in advance of a Planned Power Outage for the maintenance work or when new electrical service construction takes place.

If you experience a power outage and we have not contacted you, please call us at:

Please provide your name, legal land location, account number and phones numbers you can be reached at.

If the Power goes OUT
Unplanned power outage.

There are a number of causes for unplanned power outages, because of the diverse nature of electrical distribution systems, the following are examples including but not limited to:

  1. Weather is a major cause of power outages; lighting, wind, freezing rain, snow, forest fires, and tree branches in contact with power lines can cause an outage.

  2. Wild Rose REA performs regular maintenance, however equipment failures do occur.

  3. If power equipment is hit and damaged as the result of a high load move, a motor vehicle accident or excavating, a power outage can occur.

  4. Landowners must always be aware of overhead and underground lines, making contact can cause an outage. Always be aware and ask yourself, 'Where's the Line' and be sure to call Alberta1Call at 1-800-242-3447 to locate underground facilities.

If you experience a power outage and we have not contacted you, please call us at:

Please provide your name, legal land location, account number and phone numbers you can be reached at.

After the power is RESTORED

If your power does not come back on after the power is restored, check to see if the breaker at the transformer pole is in the ON position.

If your power remains off, please call us at:

Please provide your name, legal land location, account number and phones numbers you can be reached at.

72 Hours, IS YOUR FAMILY PREPARED?

If an emergency happens in your community, it may take emergency workers some time to reach you. You should be prepared to take care of yourself and your family for a minimum of 72 hours. To learn how to be prepared for a range of emergencies, please see the following links for more detailed information.

Click here for information on back-up power.