Planned Power Outages

As part of our commitment to our Members to improve our service, we conduct maintenance and upgrades to eliminate the potential for unplanned outages. We make every effort to contact our Members at least two days in advance of a Planned Power Outage for the maintenance work or when new electrical service construction takes place.

If you experience a power outage and we have not contacted you, please call us at:

  • 780-349-3655 during regular business hours

  • 24 hour Emergency Call Center: 1-877-749-3655.

Please provide your name, legal land location, account number and phones numbers you can be reached at.

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